This week, LEVELS turns five.

Which, if you’d told me back in 2020 when we kicked this thing off during the first lockdown, I might’ve laughed and then cried into my coffee. Because, let’s be honest, starting a hospitality consulting company in the middle of a global pandemic? That’s not the kind of plot twist you’d voluntarily sign up for.

Three years. Four F&B concepts. One seriously ambitious hotel opening on the southern shores of Hainan.

We’ve been quietly brewing something special behind the scenes at Kimpton Aqeos, the newest lifestyle resort set to open this May in Clearwater Bay. And now that we’re on the home stretch, it feels like the right time to let you in on the story—well, at least a taste of it.

We’re bringing in speakers from major hotel groups, celebrated chefs, leading foodservice and hospitality consultants, and key industry manufacturers to share insights at the FCSI Asia Pacific Conference: Circle 2025. Expect candid conversations—both about the exciting innovations transforming our sector and the hurdles we need to overcome together.

We uncover the latest issue of The Foodservice Consultant for insights on what is shaping the foodservice industry. We go over some of our favourite highlights from the latest issue, including words from our principal Ben Gregoire.

At the 2025 Thailand Tourism Forum, we saw Romain Dupuy speak on the importance of storytelling in hospitality and F&B design. This resonated with us at LEVELS Studio, where we integrate narratives into our design process to create immersive and meaningful guest experiences. For us, crafting narratives is at the core of our approach and it creates a cohesive element to any design.